The issue affecting our [service/system] has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com.
Resolved
The issue affecting our [service/system] has been fully resolved. Services are now operating as expected. We sincerely apologize for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com.
Monitoring
We have identified the root cause of the issue affecting loading of Yoto Card images. The issue is related to issues with Netlify: https://www.netlifystatus.com/. The system is recovering and our team is monitoring the situation. We apologize for any inconvenience this may cause.
Investigating
We are currently investigating an issue affecting the yotoplay.com card store, where the images of Yoto Cards are not loading. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.