The issue affecting image loading for Make Your Own cards should now be fully resolved. Services are now operating as expected. We sincerely apologise for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com.
Resolved
The issue affecting image loading for Make Your Own cards should now be fully resolved. Services are now operating as expected. We sincerely apologise for any disruption this may have caused and thank you for your understanding. If you encounter any additional problems, please reach out to our Customer Happiness team at https://support.yotoplay.com.
Investigating
We are currently investigating an issue affecting our the image loading for tracks & cover art for new Make Your Own cards. Customers may experience issues viewing the icons and card art. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.
Investigating
We are currently investigating an issue affecting the loading of track icons for Make Your Own playlists. Customers may not be able to view their track icons in the iOS & Android apps. Our team is working to identify the cause, and we will provide an update as soon as more information becomes available. Thank you for your patience.
