Android 16 devices cannot scan cards to play them

Identified·Partial outage

We have identified the root cause of the issue affecting scanning cards on Android 16 devices. We have fix the issue and we are waiting for Google to review the new version. We apologize for any inconvenience this may cause.

Tue, Jul 15, 2025, 09:01 AM

(3 days ago)

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Affected components

Jul 14, 2025, 03:32 PM

Now

Updates

Identified

We have identified the root cause of the issue affecting scanning cards on Android 16 devices. We have fix the issue and we are waiting for Google to review the new version. We apologize for any inconvenience this may cause.

Tue, Jul 15, 2025, 09:01 AM

Identified

We have identified the root cause of the issue affecting our Android application. The issue is related to a change on the new Android 16 Operative System. Our team is actively working on a fix and will share updates as progress is made. We apologize for any inconvenience this may cause.

Mon, Jul 14, 2025, 03:32 PM(17 hours earlier)